The BART (Bay Area Rapid Transit) transportation system has received low rating from passengers during a customer satisfaction survey. The BART customers satisfaction have fallen to a 20 year low and transit agency is looking for solutions to improve customer services. The satisfaction questionnaire survey was filled out by 5432 passengers and only 69% passengers showing satisfaction with BART services in San Francisco Bay Area. The BART services drop from 74% during 2014 regarding customer services satisfaction. Some passengers find themselves without seats and frustrated with the "length and quality of services" during their commute. Some passengers shared their concerns about safety and healthy conditions on BART trains, cleanliness, bike parking, law violators on trains, BART station safety conditions, etc.
"BART expected a lower customer satisfaction level because the agency have new rail cars that are just arriving, and spending $3.5 billion bond recently approved by voters," said Grace Crunican, BART General Manager. #EliteLimousine driver's background is lawfully checked and cleared to operate passenger transporting vehicles, and all fleet vehicles are always cleaned with eco-cleaning solutions without toxin, to keep car interiors environmentally safe and healthy for passengers. All Elite Limousine fleet vehicles are maintained according to "current safety provisions" and monitored to be consistent with legal emission levels for our environment, keeping our environmental climate healthy based on surveys our international media network received.
"Your driver was amazingly wonderful and did a great job," said Janice Combs, local business customer. #EliteLimousine performs authentic face-to-face questionnaire surveys with customers, and 97% of customers sharing very satisfied with transportation services provided by #EliteLimousine, per evidence-based information our survey department received!